Fulfill Your Potential at MEDIT – a Leader in 3D Digital Solution!
Medit specializes in 3D measurement and CAD/CAM solutions for dental clinics and labs, including intraoral scanners, based on its own patented state-of-the-art technology. We also develop platform solutions for digital dentistry, supporting collaborative workflows. Additionally, the Solutionix line provides 3D scanners and software to the industrial market. Our goal is to provide innovative technology and the highest quality products to ensure mutual growth for all partners. Through innovation and customer care, we drive the digital dentistry revolution
[Job Title]
Technical Support/Product Specialist
[Responsibilities]
- Provide technical support and troubleshooting via phone/email/webchats/remote and in person
- Create technical documents and provide technical training via phone/email/webchats/remote control and in person
- Perform installations and demonstrations in person
- Support the company's exhibition and seminars in person
- Other duties as assigned that are related to the position
- Offering Virtual training and In-Clinic training based on the partners' needs
[Requirements]
- Minimum 5 (five) years of working experience, technical support, and training at dental device manufacturers or distributors
- Minimum 3 (three) years of installation, technical support, troubleshooting, repair, and training for dental CAD/CAM solutions (Intraoral scanner, Lab desktop scanner, and design software)
- Strong technical skills to troubleshoot, diagnose and resolve technical issues with dental products.
- Familiarity with dental software and hardware products and technical experience with CAD/CAM software and equipment
- Strong teamwork skills to collaborate effectively with other technical support team members and departments such as product development or quality control
- Understanding of the digital workflow at dental clinics and dental Laboratories
- Capable of working independently
- Eligible to travel abroad
- Eligible to live and work in the US (we do not support visas)
[Preferred Skills]
- Work experience as a lab and CAD/CAM technician at a dental laboratory
- Strong capability to set up digital networking and configure computers
- Dental technology or related majors
- Strong communication and interpersonal skills and the ability to develop and maintain professional relationships with dental professionals.
- Proficiency in different languages
- Ability to work in a dynamic and fast-paced environment and to adapt to changing priorities and situations
[Work Location]
- Remote work (30% ~ 40% of traveling)
[Selection Process]
CV Screening > 1st Interview > 2nd Interview > Salary Negotiation > Onboard
In case you do not have a resume, you may download the MEDIT resume template below.
The following position is screened on rolling basis and may close once the position is filled.
Any false information in the resume may lead to termination of employment contract.
Learn more about MEDIT:
Fulfill Your Potential at MEDIT – a Leader in 3D Digital Solution!
Medit specializes in 3D measurement and CAD/CAM solutions for dental clinics and labs, including intraoral scanners, based on its own patented state-of-the-art technology. We also develop platform solutions for digital dentistry, supporting collaborative workflows. Additionally, the Solutionix line provides 3D scanners and software to the industrial market. Our goal is to provide innovative technology and the highest quality products to ensure mutual growth for all partners. Through innovation and customer care, we drive the digital dentistry revolution
[Job Title]
Technical Support/Product Specialist
[Responsibilities]
- Provide technical support and troubleshooting via phone/email/webchats/remote and in person
- Create technical documents and provide technical training via phone/email/webchats/remote control and in person
- Perform installations and demonstrations in person
- Support the company's exhibition and seminars in person
- Other duties as assigned that are related to the position
- Offering Virtual training and In-Clinic training based on the partners' needs
[Requirements]
- Minimum 5 (five) years of working experience, technical support, and training at dental device manufacturers or distributors
- Minimum 3 (three) years of installation, technical support, troubleshooting, repair, and training for dental CAD/CAM solutions (Intraoral scanner, Lab desktop scanner, and design software)
- Strong technical skills to troubleshoot, diagnose and resolve technical issues with dental products.
- Familiarity with dental software and hardware products and technical experience with CAD/CAM software and equipment
- Strong teamwork skills to collaborate effectively with other technical support team members and departments such as product development or quality control
- Understanding of the digital workflow at dental clinics and dental Laboratories
- Capable of working independently
- Eligible to travel abroad
- Eligible to live and work in the US (we do not support visas)
[Preferred Skills]
- Work experience as a lab and CAD/CAM technician at a dental laboratory
- Strong capability to set up digital networking and configure computers
- Dental technology or related majors
- Strong communication and interpersonal skills and the ability to develop and maintain professional relationships with dental professionals.
- Proficiency in different languages
- Ability to work in a dynamic and fast-paced environment and to adapt to changing priorities and situations
[Work Location]
- Remote work (30% ~ 40% of traveling)
[Selection Process]
CV Screening > 1st Interview > 2nd Interview > Salary Negotiation > Onboard
In case you do not have a resume, you may download the MEDIT resume template below.
The following position is screened on rolling basis and may close once the position is filled.
Any false information in the resume may lead to termination of employment contract.
Learn more about MEDIT: