Fulfill Your Potential at MEDIT – a Leader in 3D Digital Solutions!
MEDIT is a global provider of 3D intraoral scanners and an all-in-one digital dentistry platform based on its own patented state-of-the-art technology. MEDIT also develops innovative software for digital dentistry, supporting collaborative workflows between dental clinics and labs. With over 47,000 units installed across 101 countries, MEDIT is moving towards becoming the most innovative pioneer in digital dentistry. Please visit www.medit.com to find out more about our vision.
Key Responsibilities:
1. Technical Support
- Technical support on Medit hardware (3D scanners) and software (CAD/CAM) - via online sessions, telephone, e-mail and occasional on-site events
- General support case management: logging, prioritization, troubleshooting (potential escalation), closing, follow-up.
2. Training Support
- Provide training for dealers and sales teams to enhance product knowledge.
- Provide training through visits to key doctor clinics
- Conduct product demonstrations at exhibitions, dealer events, and seminars.
- Assist in the development of localized training materials for each market.
3.Internal Collaboration and Market Insights
- Assist in product improvement through feedback from dealers and users.
- Collaborate closely with the sales team to ensure alignment of regional strategies and training.
- KOL management and clinical content creation and sharing with marketing team
Minimum Qualifications:
- Minimum 3 years of experience in dental industry education or technical service
- Degree in Dental Technology or Dental Hygiene
- Solid knowledge of digital dentistry (e.g., CAD/CAM)
- Proficient in computer-based work, including Excel, Zendesk, and similar tools
- Capable of conducting product demonstrations and hands-on training sessions
- Available for domestic (Japan) and international travel
Preferred Qualifications:
· Business-level English proficiency
· Established network within the dental field (e.g., KOLs)
Work Location:
Japan(Fukuoka, Hokkaido)
Selection Process:
CV Screening > 1st Interview > 2nd Interview > Salary Negotiation > Onboard
The following position is screened on a rolling basis and may close once the position is filled.
Any false information in the resume may lead to termination of the employment contract.
Learn more about MEDIT:
MEDIT Career Page
MEDIT Official YouTube Channel
Fulfill Your Potential at MEDIT – a Leader in 3D Digital Solutions!
MEDIT is a global provider of 3D intraoral scanners and an all-in-one digital dentistry platform based on its own patented state-of-the-art technology. MEDIT also develops innovative software for digital dentistry, supporting collaborative workflows between dental clinics and labs. With over 47,000 units installed across 101 countries, MEDIT is moving towards becoming the most innovative pioneer in digital dentistry. Please visit www.medit.com to find out more about our vision.
Key Responsibilities:
1. Technical Support
- Technical support on Medit hardware (3D scanners) and software (CAD/CAM) - via online sessions, telephone, e-mail and occasional on-site events
- General support case management: logging, prioritization, troubleshooting (potential escalation), closing, follow-up.
2. Training Support
- Provide training for dealers and sales teams to enhance product knowledge.
- Provide training through visits to key doctor clinics
- Conduct product demonstrations at exhibitions, dealer events, and seminars.
- Assist in the development of localized training materials for each market.
3.Internal Collaboration and Market Insights
- Assist in product improvement through feedback from dealers and users.
- Collaborate closely with the sales team to ensure alignment of regional strategies and training.
- KOL management and clinical content creation and sharing with marketing team
Minimum Qualifications:
- Minimum 3 years of experience in dental industry education or technical service
- Degree in Dental Technology or Dental Hygiene
- Solid knowledge of digital dentistry (e.g., CAD/CAM)
- Proficient in computer-based work, including Excel, Zendesk, and similar tools
- Capable of conducting product demonstrations and hands-on training sessions
- Available for domestic (Japan) and international travel
Preferred Qualifications:
· Business-level English proficiency
· Established network within the dental field (e.g., KOLs)
Work Location:
Japan(Fukuoka, Hokkaido)
Selection Process:
CV Screening > 1st Interview > 2nd Interview > Salary Negotiation > Onboard
The following position is screened on a rolling basis and may close once the position is filled.
Any false information in the resume may lead to termination of the employment contract.
Learn more about MEDIT:
MEDIT Career Page
MEDIT Official YouTube Channel